Last updated on December 17, 2019.
Health Advances LLC (“Health Advances”) values the privacy of your Personal Data (defined as any information that is capable of identifying you as an individual person). This Privacy Statement is meant to inform you of Health Advances’ data collection and disclosure policies and practices related to your Personal Data gathered by Health Advances, regardless of the medium through which we collect such information, including through our website. By using the website and/or participating in our research, you signify that you agree with this Privacy Statement. If you do not agree with this Privacy Statement, please do not provide us with any Personal Data and refrain from use of the website and/or participating in our research.
All information gathered from you will be stored and processed in the United States. If you access our website from a location other than the United States, your use of the website constitutes consent to the transfer of your information to the United States.
Health Advances is a member of Parexel, which has self-certified to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. Please click here to view Parexel’s Privacy Shield Notice of Certification. Health Advances is devoted to following the privacy principles outlined in this Notice of Certification.
Health Advances is committed to the confidentiality, integrity, and availability of Personal Data we process and has in place mechanisms to ensure a compliant transfer of Personal Data from European Union member countries to the United States.
Health Advances’ project team members, individuals performing administrative functions, and IT personnel within Health Advances may also have a limited access to your Personal Data in order to perform their jobs. Additionally, third parties and service providers may be provided access to limited Personal Data to perform services and functions on behalf of Health Advances.
Health Advances may periodically update this Privacy Statement. We reserve the right to change, modify, add, or remove portions of this Statement at any time. Changes to this Privacy Statement will be posted on our website. We will attempt to notify you about significant material changes in the way we treat Personal Data by sending a notice to the primary e-mail address we have on file or by placing a prominent notice on our website.
Health Advances collects information that you provide directly. We may also collect information from third parties, vendors, publicly available sources, referrals, information subscription services such as online news services or databases, conference and program information, government-operated businesses, or from our clients. The categories of information collected may include identifiers such as your name and contact information, professional or employment-related information including background, biography, and education history, banking and payment information, geolocation data, audio, visual, and electronic information, internet or other electronic network activity such as cookies, and inferences drawn from any marketing subscription preferences. We may also collect your financial information, social security number, or other government issued identifier only with your express consent. Together this information is referred to as “Personal Data” within this Privacy Statement.
Health Advances also collects non-personal Data and anonymous information from users to be used in an aggregate fashion. For example, Health Advances may collect system-related information, such as browser type and operating system type, to be used for system administration purposes, to help diagnose problems with our servers, to monitor traffic patterns, to determine which services are used most frequently, and to assess site usage.
Health Advances may use your Personal Data for lawful purposes. This includes evaluating your Personal Data to determine which research opportunities are most relevant to your level of expertise and using it to contact you and invite you to participate in these opportunities, processing honorarium for participating in research opportunities, providing you with the information you requested, inviting you to events, or sending you marketing materials about our services. We may also use your Information for business development purposes and other B2B communications. Health Advances’ third party marketing automation platform, ClickDimensions, may gather statistics around email opening and clicks to help us monitor and improve our mailings. We regard all Personal Data that we collect as confidential and use this information to fulfill our obligations to our research, clients, and to keep you informed of changes and progress at Health Advances.
Presently, Health Advances does not sell and has not sold any Personal Data for monetary value in the past 12 months, nor do we intend to sell, rent, or share your Personal Data with third parties that are not affiliated with or providing services to Health Advances. We may share the following categories of Personal Data with our third parties and service providers for a business or commercial purpose: identifiers, such as name and contact information, professional or employment-related information, and payment information or sensitive information in order to process honorarium and distribute 1099s. Your Data may be shared with financial institutions and online payment systems, our technical and emergency support IT and CRM vendors, cloud storage providers, phone and conferencing providers, market research vendors and survey platform providers, and clients. Administrative service providers such as our electronic signature provider and our printing company may also have limited access to Your Data.
Health Advances may also disclose aggregate anonymous information to its clients, business partners, investors, potential buyers, and other third parties if Health Advances deems such disclosure, in its sole discretion, to have sound business reasons or justification.
If one of Health Advances’ business lines or the entire business, or a substantial portion thereof, is acquired or transferred, whether by merger, consolidation, purchase of a substantial portion of assets, or otherwise, Health Advances may disclose and transfer your Personal Data to such third party. In addition, if Health Advances becomes the subject of a bankruptcy or insolvency proceeding, whether voluntary or involuntary, Health Advances or its trustee in bankruptcy may sell, assign, license, or otherwise transfer such information in a transaction approved by the appropriate court. Health Advances may also disclose your Personal Data to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to: (a) enforce or apply the terms and conditions of this website; (b) comply with legal or regulatory requirements; © protect the rights, property, or safety of Health Advances, our users, or other third parties; or (d) prevent a crime or protect national security.
While we value the preservation of user privacy, Health Advances reserves the right to disclose all information collected to the extent required by law or to respond to judicial process. In rare circumstances for participant research, we may be required as part of compliance laws or regulations, to disclose Personal Data about projects you consult on, revealing your name and honorarium.
Health Advances may retain your Personal Data for as long as we deem reasonable and/or as long as the law requires. If you cease to participate in our research or no longer wish to receive information from Health Advances, we will continue to handle your Personal Data in accordance with this Privacy Statement.
Health Advances appreciates your referrals and may contact colleagues you recommend for research opportunities. Your name may be included in our initial contact with your colleague. The referral email offers your colleagues the same opt-out opportunity to which all research participants have a right, allowing them to decline receiving further invitations to participate in our research.
We may provide links to other resources that are not our website. We cannot be responsible for the privacy policies, practices, or content of these sites. We encourage you to review the privacy policies and terms and conditions of such web sites so that you understand how those companies collect, use and share your information. Please be aware that this Privacy Statement does not apply to personal information collected on other websites that may be linked to or through our website.
Our website is not intended for children. Health Advances does not knowingly or specifically collect Personal Data from users under 18 years of age through our website, although we may collect such information through means other than the Internet. In the event that Health Advances becomes aware that it has collected Personal Data from a user under 18 years of age through its website, it will take steps to delete such information from its database. Health Advances does not authorize users under 18 years of age to use the website.
Health Advances has implemented security measures intended to protect your Personal Data both online and offline, including measures intended to restrict unauthorized persons from accessing Personal Data. We also have security measures in place at our physical facilities to help protect against the loss, misuse or alteration of Personal Data that we have collected from you at our website. Although we have implemented various measures to help protect your information, Health Advances does not guarantee the security of any information.
Information sent over the Internet cannot be guaranteed to be secure. If you choose to disregard this Statement and send information via email, you do so at your own risk. For example, when providing us with a completed W-9 Form, we ask that you send this via fax at 781-392-1484.
If you are seeking to facilitate a wire transfer or other sensitive information this information is only accepted when processed safely. Please do not send sensitive information, such as wire transfer banking instructions or government-issued personal identification numbers, to us via unencrypted e-mail. Personal banking information will only be accepted via this secure link WITH PRIOR APPROVAL FROM HEALTHADVANCES:
Participation in our research, receiving marketing materials or invitations to events is voluntary. If you should decide at any point that you no longer want to be contacted with opportunities to consult on research projects, you have the right to opt-out of participation and request to be removed from our email list by calling 888-308-8100 OR faxing us at +1-781-392-1484 OR sending an e-mail to “mailto:email@example.com”. Be sure to provide your name and organization name (if applicable) and email address so that we may expedite your request. We will take reasonable actions to ensure you are not re-contacted by our group.
For unsubscribing to marketing materials or events, or opting out of other types of communication, please visit our subscription preferences page.
If you do not want Health Advances to share your Personal Data with third parties, or if you do not want Health Advances to use your Personal Data in a manner inconsistent with the purposes disclosed above, you may “opt-out” of such uses by Health Advances by contacting us as provided below. Additionally, Additionally, California residents may opt-out of the sharing or disclosure of their personal information to any third parties by visiting our Notice of Right to Opt Out of the Sale of Personal Information page.
You have the right to request access to your Personal Data. California residents also have the right to know about Personal Data that has been disclosed or “sold” in the preceding 12 months. At your verifiable request, we will provide you with access to your Personal Data held by Health Advances. You also may correct or delete such Personal Data where it is inaccurate, except where the burden or expense of providing access is disproportionate to your privacy concerns, or where the rights of persons other than you would be violated. For access to your Personal Data or to request the deletion or amending of your Personal Data, please contact Health Advances at 888-308-8100 or submit the webform. You may also make data access or deletion requests by contacting the Privacy Officer.
Prior to disclosing or deleting any personal data, Health Advances reserves the right to verify your identity. We will do so by matching two or more pieces of identifying information provided by you with Personal Information already maintained by Health Advances, or such other verifiable method, as we deem appropriate under the circumstances. Where we cannot verify your identity, we may deny your request and provide you with notice describing the basis for denial.
California residents have the right to designate an authorized agent to make a request to know, delete, or opt-out on your behalf under the CCPA. You may do so by providing both Health Advances and the Authorized Agent with written permission to do so. Alternatively, you may provide the Authorized Agent with power of attorney. We may require verification of your identity and/or the Authorized Agent’s identity. Health Advances reserves the right to deny any requests from an Authorized Agent where we cannot verify the authorization.
Health Advances will not discriminate against you for exercising your privacy rights. Health Advances does not offer financial incentives for the retention or sale of your Personal Data. Any incentives offered by Health Advances are offered in exchange for a service, such as honoraria payments for research participation.
We welcome and thank you for your comments, questions, and suggestions. You are encouraged to direct any comments and questions relating to this Privacy Statement and our use of your Personal Data to:
Mail: Privacy Officer, Health Advances LLC, 275 Grove Street, Suite 1-300, Newton, MA 02466
Phone: +1 (781) 647-3435
Fax: +1 (781) 392-1484
Any questions or concerns regarding the use or disclosure of Personal Data should be directed to Health Advances at the address given above. Health Advances will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Data in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Health Advances and the complainant, Health Advances has chosen to cooperate with EU and Swiss member state Data Protection Authorities (DPAs) and comply with the information and advice provided to it by an informal panel of DPAs in relation to such unresolved complaints (as further described in the Privacy Shield Principles). Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means.
Health Advances will conduct an annual self-assessment related to its compliance with applicable laws and the guiding principles outlined in this Statement.
This Statement shall be governed by the laws of the Commonwealth of Massachusetts, without regard to conflicts of law principles, and exclusive jurisdiction and venue for any dispute arising out of this Policy shall be the state courts or district federal courts of Massachusetts.
When you use our site, Health Advances will assign cookie files (“cookies”) to you, which are a small amount of information we send to your web browser. Cookies enable the computers operating our websites to differentiate between visitors and to track the patterns of activities engaged in by different visitors. By tracking such activities, the computers operating our websites can recognize a visitor and customize certain features for that visitor. We may also use aggregated, non-identifiable information regarding persons who visit our site in order to learn more about the use of the site and how we can improve it.
You may be able to modify your browser preferences to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose not to accept cookies, you may not be able to use those functions of the websites that require registration.
We may also receive IP addresses in the normal course of the operation of our website. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.
Perch CMS (PHPSESSID): This cookie is used to maintain a functional browsing session. It is used to facilitate communication between the browser and our server.
Cookie Guard (cookieguard_allowedCookies, cookieguard_initialised): These cookies are used to manage user interactions with the cookie banner on our website.
Google Analytics (__utma, __utmb, __utmc, __utmz, __utmv, __utmt): These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google.
ClickDimensions (cusid, cuvid, cuvon): These cookies help us analyze usage of our website, by tracking unique visits and the pages that are visited. Click here and here for an overview of privacy at ClickDimensions.